Privacy Policy

Last updated: August 2026

At iSystems360 ("we", "us", or "our"), your privacy matters. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

1. Information We Collect

We only collect information that helps us serve you better, including:

• Information you give us — such as your name, email address, phone number, and any message you submit through our contact or inquiry forms.
• Service information — details we need to deliver and support the IT services you request (for example, system or account information shared during a project).
• Automatically collected data — basic technical information such as your IP address, browser type, device, and pages visited, gathered through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Set up, manage, support, and improve our IT services;
• Communicate with you about your account, projects, or support requests;
• Send important updates and, where you've agreed, occasional service information;
• Maintain the security, performance, and reliability of our website and systems.

3. Cookies & Tracking

Our website uses cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.

4. How We Share Your Information

We do not sell or rent your personal information. We only share it when necessary to deliver our services or meet legal obligations, including with:

• Trusted service providers (such as cloud, hosting, or email platforms) who help us operate our business and are bound to protect your data;
• Authorities or regulators where required by law, or to protect our rights, users, or systems.

5. Data Security

Security is at the core of what we do. We apply reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. While no system can be guaranteed 100% secure, we work hard to keep your data safe.

6. Data Retention

We keep personal information only for as long as needed to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements. When it's no longer required, we securely delete or anonymize it.

7. Your Rights (Including GDPR & CCPA)

Depending on where you live, you have rights over your personal information. To exercise any of them, simply contact us using the details below, and we will respond within the timeframe required by law. We will never charge you for making a request or treat you differently for exercising these rights.

If you are in the EU or UK (GDPR/UK GDPR), you have the right to:

• Access the personal data we hold about you;
• Correct or update inaccurate or incomplete data;
• Request deletion of your data (the "right to be forgotten");
• Restrict or object to how we process your data;
• Receive your data in a portable, machine-readable format;
• Withdraw consent at any time, and lodge a complaint with your local data protection authority.

If you are a California resident (CCPA/CPRA), you have the right to:

• Know what personal information we collect and how we use it;
• Request access to, or deletion of, your personal information;
• Opt out of the "sale" or "sharing" of personal information — note that we do not sell or rent your data;
• Not be discriminated against for exercising your privacy rights.

You can also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

8. Third-Party Links

Our website may link to third-party sites or services. We are not responsible for the privacy practices of those external sites, so we encourage you to review their policies.

9. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: [email protected]
• Phone: +1-647-660-5695
• Address: Richardson, TX