Managed IT Support

The Challenge

The business was growing fast but had no IT department. Whenever something broke, work ground to a halt while someone scrambled to find help. Updates slipped, backups went unchecked, and downtime was quietly costing them customers and money.

What We Did

• Set up around-the-clock monitoring across their systems.
• Gave staff an instant, friendly helpdesk to call on.
• Took over proactive maintenance, updates, and patching.
• Put security and tested backups in place as standard.
• Wrapped it all into one predictable monthly plan.